• Communicates day to day operational expectations to ensure efficiency, sets the daily morale of the team & leads by
example
• Responsible for completion of all administrative duties, paperwork & cash handling policies.
• Trains, develops, and coaches team members to provide consistent execution & exemplary service.
• Expected to read the MIT binder, train based on its standards and be certified on all positions in the store. This includes the team member handbook and shift running.
• Confidently handles guest’s complaints, concerns & service issues with grace.
• Guarantees completion of all daily food safety checklists and proper food handling, FIFO knowledge of food safety and
sanitation regulations
• Monitors all equipment & maintains preventative maintenance, timely repairs.
• Ensures completion of inventories, staff meal documentation, prep & waste control.
• Certifies & delivers team member & management evaluations in a timely manner, understanding of payroll procedures.
• Resolves potential team member conflicts in a professional & confidential manner.
• Maintains immaculate cleanliness & perfect organization of all areas of the restaurant. An ambassador of our brand in the

local community & effectively builds relationships.
• Ensures team members follow all store policies & procedures.
• Create a POSITIVE environment where ALL team members thrive & excel which includes YOU!
• Ability to work long hours and weekend as well.
Skills:

• Food Safety certification with NYC Health Department. 

•Serv safe certified.
• 3 or more years of managerial experience or equivalent position.
• Experience managing high sale volume.
• Experience managing large number of employees.
• Inventory Management/food cost/ labor management.
• Working knowledge of data analysis and performance/operation metrics.
• Strong project management skills.
• Ability to work in a fast-paced environment.
• Ability to work under pressure.
• Results Driven.
• Familiarity with MS Office and various business software.